With the right data, quantitative research can have a huge impact on your conversion rate and customer retention. Here's how to do it right, along with 3 detailed case studies.
We sat down with Anuj Adhiya from GrowthHackers to deep-dive on how they use customer feedback to drive growth. Here are the incredible insights we learned...
It's 7x cheaper to keep an existing customer than to acquire a new one. Here's how using customer satisfaction surveys can help you retain more customers.
In our latest in-depth guide, we'll walk you through everything you need to create a customer survey that produces the actionable insights you need to grow your business.
Calculate your Net Promoter Score quickly, see how you compare to your industry and learn how to increase your NPS with our straightforward approach that works every time.
Need more responses? Here are 7 quick tactics you can use right now to dramatically boost the response rate of your customer feedback survey.
How can you get insanely high completion rates for your surveys? That's what we've been researching and we'll share the exact process with you today.
Understanding how your customers behave can help you better serve them and increase your revenue. Here's how to get started with behavioral segmentation.
What is the semantic differential scale, how is it different to the Likert scale and how can it be used to measure customer attitude? That's what we'll cover here.
This week's round-up includes 8 of the best articles we've read about customer feedback and how it can be used to explode the growth of your business in a short time. Enjoy!