It's 7x cheaper to keep an existing customer than to acquire a new one. Here's how using customer satisfaction surveys can help you retain more customers.
Listening to your employees drives loyalty and gives you valuable feedback you can use to create a great culture. Here's how to do it right.
In this interview, Sean Ellis talks about his growth framework and how he's used it to rapidly scale multiple companies now worth billions, including LogMeIn, Dropbox and Eventbrite.
The world's best copywriters don't start from scratch. They figure out what customers are already saying about a product and use that as the content on their landing pages. Here's how.
Here's a complete breakdown of the exact growth strategy Duolingo used to build a 9-figure business and transform an industry.
Having trouble onboarding new users to your SaaS product? Start by looking at your emails. Here's how Drift, Dropbox, Camtasia and Smartsheet do it.
In our latest in-depth guide, we'll walk you through everything you need to create a customer survey that produces the actionable insights you need to grow your business.
Calculate your Net Promoter Score quickly, see how you compare to your industry and learn how to increase your NPS with our straightforward approach that works every time.
Need more responses? Here are 7 quick tactics you can use right now to dramatically boost the response rate of your customer feedback survey.
Google Forms is a good entry level survey tool. Here's how to use, customize and extend it for your particular needs.