Customer Loyalty Programs: Do They Work?
Thinking about adding a customer loyalty program to your business? Great! But, you need to think about what will (and won’t) work for your current setup: Not all programs are created equal. Here are some insights that can help.
Why Is Customer Loyalty the Gold Standard?
You always hear people talk about customer loyalty being so important — but why? Basically, it leads to business profitability. Check out these examples of how loyalty leads to profits and also what you can do to increase your customers’ loyalty.
6 Steps to a Great Customer Loyalty Program
Everyone wants customer loyalty for their business, but not everyone knows how to achieve it. You’ve got to figure out how to build and retain loyalty over time. Here are some tips, from setting goals to figuring out the best loyalty rewards.
How To Build Customer Loyalty Via Digital Outreach
Social media channels and email can (and should) play a large role in your customer loyalty plan. Make sure you use these digital tools correctly, like keeping your messaging personal. Find more digital tips in this blog.
Five Strategies to Build Customer Relationships
Attracting customers to your business is an important first step, but it shouldn’t be the only one. You need to keep your current customers coming back for more if you want to truly be successful. Customer loyalty programs can help you with that, and here are five strategies you can use.
Loyalty is the New Royalty: Product Isn’t Enough, Engagement Is Everything
It isn’t enough to just offer a stellar product or service (although it’s still important). Now, you also need to engage your customers if you want them to stay loyal to your business. Here’s why that is and how you can achieve that goal.
4 Winning Ways to Build Customer Loyalty
Consumers have a lot of options when it comes time to purchase a product or service. And you want your customers to stay loyal to your brand when that happens. Check out four ways you can do that, like understanding the customer and offering great customer service.
Trust is a Must: 5 Strategies to Build Trust Using Your CX Program
Do you trust people? What about other businesses? Your answer probably depends on past experiences, and that’s the same for your customers. But, you need to figure out how to build their trust with you. Here are five elements of trust and how you can use them to make your program successful.
Customer Loyalty 101
Loyal customers are the backbone of every fast-growing business. You’ve probably heard that it costs five times more to acquire a new customer than to retain an existing one — and that loyal customers spend 67 percent more than new customers. Here are ways to build a business where loyal customers are the rule and not the exception.
Have you read any great posts about customer loyalty this week? If so, please share them in the comments section below!