This week's round-up includes 8 of the best articles we've read about customer feedback and how it can be used to explode the growth of your business in a short time. Enjoy!
Looking to switch from Mailchimp? Here are the best competitors and alternatives to consider, based on hundreds of real reviews from customers.
This week's round-up includes 7 of the best articles we've read about customer retention and how loyal customers are the backbone of any fast-growing business. Enjoy!
In this infographic we've compiled 20 of the most compelling customer loyalty stats to prove, without a doubt, that investing in creating loyal customers pays huge dividends.
This week's round-up includes 9 of the best articles we've read about customer feedback and how it can be used to create loyal customers and grow your business faster. Enjoy!
How can groupthink psychology (and more specifically, the bandwagon effect) increase your sales? That's exactly what we dive into with this post.
Segmenting your customer base helps you be more relevant and better solve each customer's specific problems. Here's a complete rundown of how to get started.
Poor customer service costs businesses $62 billion each year. Here's how simple customer service surveys can turn your unhappy customers in to raving fans.
Let's look at some examples of amazing customer service from companies like Apple, Chick-fil-A and Trader Joe's. Including one from Samsung that involves a hand-drawn dinosaur!
What do the world's best companies do to engage and retain their employees? That's exactly what we'll uncover, complete with examples and real employee reviews from Glassdoor.